8d911 Terms and Conditions

These Terms govern the relationship between 8d911 ("Platform", "we", "us") and any person using the platform ("User", "you", "your"). The terms listed below are used with specific meanings throughout this document:

• "Platform" — The 8d911 website, applications, and all associated services combined.
• "Account" — The user's personal registered profile.
• "Balance" — The amount of real money held in the account (excluding bonuses).
• "Bonus Balance" — Funds granted for promotional purposes, which must meet wagering requirements before they can be withdrawn.
• "Wagering Requirement" — The condition requiring a specified amount of bets to be placed before a bonus becomes withdrawable.

These Terms, the Privacy Policy, and the Responsible Gaming guidelines together form the complete legal framework for using 8d911. In the event of any dispute, all three documents will be considered together.

2.1 Age Limit and Eligibility

To open an account on the 8d911 platform, you must be at least 21 (twenty-one) years of age. Registration by anyone below this age limit is strictly prohibited. By registering, you confirm that you are 21 or older.

2.2 One Account Policy

Each user may hold only one account. If the same person operates more than one account, all accounts will be closed and all balances may be forfeited.

2.3 Accuracy of Registration Information

You must provide accurate, complete, and up-to-date information at the time of registration. If false or incorrect information is provided, 8d911 reserves the right to close the account immediately. Please update your details promptly if anything changes.

3.1 Identity Verification (KYC)

Before processing a withdrawal, 8d911 may request identity verification. This process may require a photo of your National ID (NID), passport, or driving licence. All submitted documents are kept strictly confidential.

3.2 Account Security

It is your responsibility to keep your username and password completely confidential. Do not share your login details with any third party. If you suspect that your account has been accessed without authorisation, notify the support team immediately.

3.3 Account Sharing Prohibited

Allowing another person to use your account, transferring it, or selling it is strictly prohibited. 8d911 does not accept any requests for account transfers.

4.1 Deposit Rules

The minimum deposit amount on the 8d911 platform is ৳500 (five hundred taka). Accepted payment methods are:

• bKash — Direct mobile banking transfer.
• Nagad — Postal department mobile financial service.
• Rocket — Dutch-Bangla Bank mobile banking.
• Upay — United Commercial Bank service.
• Bank Transfer — Through major commercial banks (e.g., Dutch-Bangla Bank, BRAC Bank, Eastern Bank).

Funds sent via any other method will not be accepted, and 8d911 holds no responsibility for returning them.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500 (five hundred taka). Withdrawal requests generally take 30 minutes to 3 hours to process. Withdrawals can only be made to the same payment method used for the deposit.

4.3 Payment Verification

8d911 reserves the right to verify the validity of any transaction. Additional verification information may be requested for suspicious or inconsistent transactions.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 will earn a ৳1,000 bonus, bringing the total balance to ৳2,000. Or depositing ৳12,000 will earn the maximum bonus of ৳5,000, bringing the total balance to ৳17,000.

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 20 times, calculated on the bonus amount only — not on the combined total of the deposit and bonus. Example: ৳1,000 bonus × 20 = ৳20,000 in bets must be placed before withdrawal.

5.3 Additional Bonus Terms

• Wagering must be completed within a specified time limit to qualify for the bonus.
• The welcome bonus can be received only once per account.
• Winnings earned using a bonus remain subject to bonus rules until the wagering requirement is met.
• If evidence of promotional abuse is found, the bonus will be forfeited.
• 8d911 reserves the right to change or cancel any promotion.

6.1 Fair Play Policy

8d911 is committed to ensuring fair and transparent outcomes across all games. The platform's games are powered by software from recognised technology providers. A Random Number Generator (RNG) system ensures that every result is independent and unbiased.

6.2 Technical Issues

If a technical malfunction occurs during a game session, 8d911 follows a policy of cancelling that round and returning the wagered amount. However, 8d911 is not responsible for issues caused by the user's own device or connection, including internet outages.

6.3 Game Rules

Each game has its own rules, which are displayed within the game interface. It is the user's responsibility to read those rules before starting a game. Separate rules apply for cricket betting, live casino, and slot games.

The following activities are strictly prohibited on 8d911:

• Any form of fraud, manipulation, or deceptive activity.
• Playing games or placing bets using software bots, scripts, or automated tools.
• Hacking, reverse engineering, or any form of interference with the platform's software.
• Using the platform for money laundering or illegal financial transactions.
• Attempting to gain unauthorised access to another user's account.
• Creating multiple accounts to abuse the bonus or promotion system ("bonus hunting").
• Pressuring, harassing, or intimidating other users.
• Attempting to bypass the verification process using false identities or documents.

Involvement in any of the above activities will result in immediate account closure, forfeiture of all balances, and legal action where necessary.

8.1 Rights of 8d911

8d911 reserves the right to suspend or close any account at any time, for any reason (or no reason), without prior notice. However, if an account is closed due to a breach of these Terms, an attempt will be made to communicate the reason.

8.2 Closure at User's Request

You may request to close your account at any time. In this case, you will be given the opportunity to withdraw your valid balance (after meeting any wagering requirements).

8.3 Balance Settlement

If an account is closed due to a breach of these Terms, the bonus balance may be forfeited. However, the return of a fair portion of the actual deposit will be considered on a case-by-case basis.

Protecting your personal information is one of 8d911's top priorities. The platform uses SSL encryption technology to keep all data and transactions secure. We never sell your personal information to third parties or share it without authorisation.

To learn more about how we collect, store, and use your data, please read our Privacy Policy.

8d911 may send support or promotional information to the email address or phone number provided at registration. You may request to stop receiving these communications at any time.

8d911 believes that gaming is a form of entertainment and should never be a source of financial hardship. The platform provides several tools to promote a responsible gaming environment:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Limits: Set a time limit for continuous gameplay.
• Self-Exclusion: Voluntarily take a break from your account for a set period.
• Reality Check: Receive periodic reminders to review your gaming activity.

For more information on responsible gaming, visit our Responsible Gaming page. This platform is for users aged 21 and over only.

11.1 Service Interruptions

8d911 does not guarantee continuous, uninterrupted service. The service may be temporarily unavailable due to maintenance, technical upgrades, or unforeseen events. 8d911 is not liable for any losses incurred during such periods.

11.2 Third-Party Content

The platform contains games from third-party software providers. The quality and functionality of these games are the responsibility of the respective providers. 8d911 only provides the means to access the platform.

11.3 Gaming Decisions

Gaming is a risky activity. Any betting decision you make is entirely your own and you are solely responsible for its outcome. No guarantee of winning any game is given.

12.1 Terms Update

8d911 reserves the right to change these terms and conditions at any time. Users will be notified of important changes via email or through the platform. Continued use of the platform after any changes will be considered your acceptance of the new terms and conditions.

12.2 Dispute Resolution

In the event of any dispute or complaint, please contact our support team first. 8d911 will review all complaints fairly and impartially and attempt to resolve them.

12.3 Contact

If you have any questions about these terms and conditions, please contact us:

• Live Chat: 24/7 support in Bengali and English.
• Email: [email protected]